How Event Organizers Build powerful referral network around their business?
We keep something secret here at GoodBuzz.org. It’s the hallmark of every successful campaigns launched using the program. I’m not used to talk about it a lot, because it’s the secret of our business, and many competitors will be happy to look inside the magic pot.
But today, I will share with you one major piece of the secret that states: “You are not always the best person to promote your event. Most people attend event because they know someone who is going, or someone they trust has talked about the event to them, generating the impulse or the motivation to go”.
- Direct marketing works for events only if you are reaching out to people who already know you and trust you
- Advertising works for events only if it’s massive, and coupled with grassroots marketing.
Following these two basics observation, I’ve developed a simple tool to help events organizers master the secret formula of successful event promotion:
Step 1: describe the Event Profile, the Visitors Profile, and the Exhibitors profile
The Event profile should answer the following questions:
- What is the events? Brief description, venue, period, Etc. You know how to do that, if not you shouldn’t be in the business anymore.
- Is the event B2B, or B2C? Some smart people have B2B2C events. Whatever, the point here is to be clear about your target market or audience. You’ll need this focus to define your visitors and exhibitors profile.
- Is your event local, regional, national or global? Your event reach should be defined clearly to be able to define precisely your sales pipelines. If you event is local, no need to waste time and money spreading your word in Timbuktu.
- How much it’ll cost for Exhibitors and for Visitors?
- Sales gimmicks: Special offer, early bird tickets, etc. Deals are powerful means to jump start the sales machine. Trust me on that. Done correctly, you won’t lose a penny, but get a lot of free referrals.
The Visitors profile should go like this:
- Who is in my target audience?
- How many I need for my event?
- Which visitors have already attended my events?
- Who are the most qualified prospects for my event?
- Segment your audience by few criteria: location, industry, economical or social status
- What they read, who are their influencers, who they trust, how they buy, what event (trade show, conference, exposition) they attend? Where they spend their time? which businesses service them?
- What changes in society, business, politics, etc. could effect/affect them?
The Exhibitors profile should follow these guidelines:
- Who is in my target audience?
- How many I need for my event?
- Which exhibitors have already attended my events?
- Which are the most qualified prospects for my event?
- Segment your audience by few criteria: past customers, qualified prospects, wild prospects
- What they read, who are their influencers, who they trust, how they buy, what event (trade show, conference, exposition) they attend? which businesses service them?
- What changes in society, business, politics, etc. could effect/affect them?
After you’ve completed this work, go on to step 2 where I will focus on how you could build a powerful referral network around your events
Step2: Principles to build your referral network
- Inform your past visitors and past exhibitors about your new events weeks or months in advance, and ask for their input to be able to create an event that suit their needs better than in the past. Ask for their advise and suggestions. Send a friendly, informal message. Don’t make it complicated for them, and easier for you!
- Give incentive to your past visitors and exhibitors to bring you new visitors and exhibitors
- If you have advertising budget, invest 90% in posters (indoor or outdoor), and the reaminder 10% in email marketing. No Adsense, No banners, etc.
- One single tactic: grassroots word of mouth publicity, and some public relations if it suits your event profile.
In step 3, I’ll tell you how to jump start your grassroots publicity.
Step 3: Build your referral network
Goodbuzz.org basic principle is to help you find people who know people who will be interested to attend your event, and ask them referrals.
The first step to that end is to identify all the people who know, and can influence your target visitors and exhibitors. How do you do that? Here is a simple way to have an answer to the question, ask yourself :
- What my target visitors and exhibitors read?
- Who are their influencers of my target visitors and exhibitors?
- Who my target visitors and exhibitors trust?
- What event (trade show, conference, exposition) my target visitors and exhibitors are used to attend?
- Where my target visitors and exhibitors spend most of their time?
- Which businesses service them?
Of course, you can ask more questions in order to enlist more people who know your target visitors and exhibitors.
Once this work is completed, you can carefully craft a personal referral request message to these people showing them in plain English why you are writing to them, and how your events will be a real value proposal for their contacts or audience. Finally, give them reasons to act: few free tickets to offer, and special discount for their contacts. Kindly, tell them that you are open to their referral request for their activities.
The main advantage of focusing all your marketing attention on referrers is that they are only few and if they accept to refer you their actions bring home big results.
The summit of this marketing tactics to create and maintain a lively network of your referrers, and feeding them constantly with useful information, and going your way to create value for their business.
Sure, I’ll not share all Goodbuzz secrets here, but if you follow these simple guidelines you’ll be a successful.









